Shipping
Free on every US order. Most arrive within 7-12 days. Tracking by email as soon as it ships.
Returns
Damaged, faulty or wrong item - tell us within 7 days and we'll replace or refund in full. We can't take change-of-mind returns, which is why every page says who it isn't for.
Ask before you buy
Send your pet's measurements, breed and age and we'll tell you honestly whether this suits - including when it doesn't.